![]() ![]() Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Visit our help site for answers to many common questions and other self-service options. Due to recent events affecting our operations, support options are limited and wait times are longer than usual. Hopefully it helps to know that this software is completely safe. The installation package is routinely verified to be safe, and there is no danger in downloading anything from Fitbit's site - just make sure you are on fitbit. The good news is that I can assure you those issues were definitely not related to Fitbit software. This is a type of trojan contains one or more malicious programs, which it will secretly install and execute. Then you will be able to pull up the log amd see exactly what program or web site the virus is connected with. If your antivirus program did indead find a virus, it will isolate it from your system rendering it mute. Hitting the power button, or pulling the plug, will cause file damage. Since you were able to get it all working, do you have any suggestions? I did my activation codes for Windows already. I am bummed out because I am unable to register my steps and keep up with it. After two calls to help desk, they believe that my Dongle is defective, and will send me a replacement. It's all about the food! What's Cooking? I have been using the same virus checker. If not having a antivirus program, consider getting one such as Nortonmcafeepanda. When having a antivirus program, make sure to run a full system scan to ensure the computer is virus free. It seems unlikely that what you experienced would be related to that software, but just to be sure - can you specify exactly what update you installed, and where you got it? I recommend consulting with a computer technician or running a malware-removal tool like Malwarebytes. Hopefully you were able to clean up any malicious software, and can continue as normal! What's your favorite healthy breakfast? Share your best recipes and join our discussion! View best answer in original post. I's possible that your browser was already infected when you first accessed the Fitbit site, which would explain the behavior you encountered. ![]() I'll be sure to relay the information so that we can ensure our site is safe. Bitdefender marks MCUXpresso IDE as a virusĬQ Application. Enable the Bitdefender real-time protection and/or any other security software you might use.MH Application.The message body must contain the words FALSE POSITIVE.The ZIP file (upload via “Attach a file” field).Complete the Enterprise Support Online Form and provide us with the following:.Password-protect the ZIP file with the password infected.Add the detected file(s) to a ZIP file using file compression software of your choice (WinZip, WinRAR, etc.).Disable Bitdefender's real-time protection and/or any other security software you are using.NOTE: These files are used only for malware analysis and are treated accordingly. ![]() Should the exclusions fail, you need to send us the detected file(s) as described below: When an appplication is wrongfully detected, try adding exclusions as explained in this article. ![]() applications that change the Master Boot Record, add run registry entries, change system files without the user’s confirmation or execute custom macros in office applications, etc.). However, these reports are commonly due to bad programming practices (e.g. Bitdefender strives to reduce false-positive reports to a minimum. ![]()
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